Highly Responsive To Our Request

I would recommend you try using ISSI and experience the service and support of a small business with a personally involved owner/operator first hand. You won't regret it!

Chief Financial Officer
North Lake Steel
ISSI
5 / 5 stars

What do you feel we do better than other IT firms you may have worked with in the past?

High level of knowledge, dedication to quality customer service, and peace of mind that our data is safe and secure.

Director of Operations
Wesco Hamby Young
ISSI
5 / 5 stars

The Most Knowledgeable And Fair IT Support Firm I Know 

The feeling of a true partnership and good customer service is very important to me as I select and build relationships with our vendors. I feel that ISSI has become a great partner to Coleman and that they are aware of the critical service that they provide to Coleman. I appreciate individual attention I receive when working with Ron and his team. I feel that they understand what services are critical here and how to prioritize when needed. In working with other IT firms, I have not received or felt the same level of commitment and engagement with their dedication or services provided.

Vice President of Information Technology
Coleman Professional Services
ISSI
5 / 5 stars

They Are Knowledgeable And Experienced

The single biggest benefit here at Symphony Financial Services, Inc. is that I’ve consistently been pleased with ISSI’s response time. Things will always go wrong at some point due to uncontrollable circumstances. Getting back on track promptly is important to our business.

Interacting with bigger IT firms has always been frustrating which is why having ISSI Net, Inc. as our IT company has been great. In my nearly 10 year career, I’ve worked directly with ISSI Net, Inc. on a more personal side. Honesty and integrity is key to any business relationship. ISSI has never led us down the wrong path and would do the same for your firm.

CFA, Investment Associate
Symphony Financial Services
ISSI
5 / 5 stars

ISSI Went Above And Beyond

The relationships that have been forged! Other tech firms I have worked with haven't put the effort into making sure our organization had coverage to the extent that ISSI does. If there is a call of or a change in schedule, there are backups in place to make sure hours are being met, and work is being done. Rest assured they will do everything they can to support your end users!

Director of Technology
Cuyahoga Valley Career Center
ISSI
5 / 5 stars

They Are A Crucial Part Of The Team

Having a relationship with ISSI allows me to have the knowledge base and access to my own IT department...without actually having my own IT department. Only a brief discussion with ISSI's experts will reveal that the average business owner cannot stay up to date with the ever- changing complexity of networking, servers, firewalls and equipment needed to successfully run a business. ISSI's team approach allows for a quick response time when your system is "down" or a problem occurs. Their 24-hour monitoring provides a piece of mind that our system and our patient's confidential information is safe. While many problems can be handled remotely, the ISSI team is close by when hands on service is needed. Give Ron and the ISSI team a call and talk to them about your needs. Listen to their suggestions to not only how to make your business more efficient but also safer and less vulnerable to crashing or intruders!

Owner and Founder
The Eye Site
ISSI
5 / 5 stars